Payments
Refund Policy
Last updated: June 13, 2026
Eligibility
Refunds are reviewed case by case for duplicate charges, failed access after payment, or accidental purchases reported promptly.
How to request a refund
Contact support with your account email, order reference, payment provider, and a short description of the issue.
Access after refunds
Refunded purchases may remove access to the related subscription, series, or episode according to the payment status.